Solar Media will refund the cost of the ticket in full should the named ticket holder (‘Holder’) be unable to attend due to:
This will not cover instances where the Holders subsequently decides not to attend the event for any reason other than those listed above – the ticket is not refundable if the Holder or Holder’s employer has a date clash, changed commercial focus or Holder leaving current employer.
Requests for refunds must be made in writing along with all relevant accompanying supporting documents to firstname.lastname@example.org, and will be made at the discretion of the Solar Media management team subject to requirements met. Refunds will be made to the same payment method as purchase, unless otherwise requested. Refunds must be paid to an account with the same name as the person/entity who purchased the ticket, though not necessarily the Holder.